Contact

Whether you have questions about our products, need assistance with an order, or just want to share your feedback, we’d love to hear from you.
Please include your order number for faster assistance.

📧 Email Us: support@immtreehome.com

⏱️ Response Time: We aim to reply to all inquiries within 2 business days.

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FAQs

Weighted blankets use the principle of Deep Touch Pressure (DTP) to mimic the sensation of a comforting hug, gently applying even pressure across the body. This can help:

  • Promote relaxation by encouraging the release of serotonin and reducing cortisol levels.
  • Improve sleep quality by stimulating melatonin production.
  • Provide a soothing, calming effect, making it ideal for unwinding after a long day.
  • For Beginners: If you're new to weighted blankets, we recommend starting with the lightest option to allow a few days to adapt to the sensation.
  • For Weighted Blanket Enthusiasts: If you enjoy the deep touch pressure, select a blanket weighing approximately 10-12% of your body weight.

Select the size based on the user's body type and intended use. We offer options in 29x24, 30x40, 40x52, 48x72, and 60x80 inches, all designed for individual use to ensure maximum comfort.

Weighted blankets are designed to focus their weight directly on the body rather than draping over the sides of the bed. This ensures optimal pressure distribution and helps prevent the blanket from sliding off during use.

  • Individuals seeking relaxation and improved sleep quality
  • People experiencing stress or requiring extra comfort
  • Suitable for teens, adults, the elderly, and even pets feeling anxious or unsettled
  • Infants or very young children (under 3 years old or under 20 lbs) due to safety concerns
  • Individuals with respiratory issues, sleep apnea, or claustrophobia
  • Those with limited mobility or who may struggle to remove the blanket without assistance
  • Pets that are very small or have mobility issues

Yes, all our blankets are made with OEKO-TEX Standard 100 certified materials and filled with natural glass beads or ceramic beads. This ensures they are free from harmful substances and completely safe for all users.

Spot Cleaning: For minor stains, use a damp cloth with mild detergent to gently clean the affected area. Avoid frequent washing of the entire blanket.

Machine Washing: Blankets under 10 lbs can typically be cleaned in a household washing machine (depending on the machine's capacity). Use cold water and a gentle cycle. Do not use bleach.

For blankets over 10 lbs, it is recommended to use a commercial washing machine.

Drying: Lay the blanket flat or hang it to air dry, or use a low-heat setting in the dryer.

  • Targeted Comfort: Ideal for relieving muscle tension, joint stiffness, or discomfort in specific areas, such as your back, shoulders, or legs.
  • Cold Weather Companion: Perfect for staying cozy and warm during chilly seasons or in air-conditioned environments.
  • Versatile Use: Great for various settings, whether at home, in the office, or during travel, providing warmth and comfort wherever you need it.

To prevent overheating, please keep the following in mind:

  • Do not place the heating blanket underneath your body or cover it with anything while in use.
  • Do not fold or overlap the blanket during use.
  • Avoid using the heating blanket while sleeping.

The blinking light indicates a poor connection with the controller and blanket.

  • Unplug it and check the outlet for any debris, ensuring a proper connection.
  • Turn it off, wait for at least 10 minutes, then plug it back in and try again.
  • Contact us if the issue persists.
  • Ensure the plug is securely connected to the power outlet.
  • Check the connection between the controller and the blanket.
  • Press the power button several times to see if it activates the controller.
  • Contact us if the issue persists.